How do I check the status of my order?
Once you login to the site, you will be able to view your order history on your 'My Account' page. Your order history will provide you the current status of your orders along with other relevant information.
Meanings of the various status:
- Pending – We have not yet started to process your order.
- Processing – We are working hard to get your order ready for shipment.
- Processed - We have got your order ready and packed but yet to be shipped.
- Shipped - Your order has been shipped and is on its way to the location specified by you for delivery.
- Complete – Your order has been delivered to you.
How do I track my shipment?
Once we ship your order, you will receive a shipping confirmation email from us. This shipping confirmation mail will contain the tracking number and the URL of the courier company through which your shipment is sent. Click on the URL and put your tracking number on the page to track your shipment.
Please note that we will normally take 1-2 working days to fulfill the order after you place the order.
Why should I create an account?
By creating your own account, you will get a 'My Account' page to track your past orders.
How long does it take to receive the products after placing the order ?
It normally takes 5 to 7 days depending on your location.
We process the orders within 2 days of receiving an order. Once it is processed, we hand it over to the shipping company for delivering it to the delivery address provided by you. The shipping companies take between 3 to 5 days to deliver the shipment once we hand it over to them.